Refundable Booking
To change a booking
The total amount of the reservation is charged upon booking. The refundable rate can be changed up to 30 days prior to arrival without incurring any fees provided the change requested does not affect the original rate charge. Should the change affect the rate charge (due to a seasonal rate change for example or because of a shorter stay), the difference in rate charge to be refunded will incur a 3% processing fee.
Cancellation of a booking
Cancellation of a booking can be done up to 30 days prior to arrival. Should you wish to cancel the booking within the allotted time frame (up to 30 days prior to arrival), the cancellation shall incur a 3% processing fee on the total amount of the booking. Past the 30-day cancellation time frame, the total amount of the booking is deemed acquired by us and cannot be refunded.
